Glossary

• A
• B
• C
• D
• E
• F
• G
• H
• I
• J
• K
• L
• M
• N
• O
• P
• Q
• R
• S
• T
• U
• V
• W
• X
• Y
• Z

 OCR

Optical Character Recognition. Machine-assisted recognition of images returning intelligent, vector-based text.

 CRM

Customer Relationship Management application: deals with the sales and support process

 Full Text Search

Full Text Search is a way to find a certain word in a document or in a set of documents. A search engine indexes all the words in a document repository for fast return. Typical Full Text Search engines are Google, Yahoo, etc.. A different technique is metadata (or index field, or categories) search often used in databases.